Jabra Engage 50 II - (50 II Link) USB-C MS Stereo Headset, Balanced Voice, 3 Microphone Design, Safe Tone 2.0 Technology, Built-In Busylight, SmartRinger, Microsoft Teams, Black | 5099-299-2159

Jabra Engage 50 II MS Stereo

USB-C Headset

With the Jabra Engage 50 MS Wired Stereo Headset, calls become more effective, and customer experience is instantly enhanced, thanks to its intelligent microphone system that makes sound clearer than ever before and innovative Engage+ software that provides valuable real-time insights, and on-screen guidance. This is a contact centre headset that’s got your back. It comes with a detachable link with programmable keys for easy call management and a SmartRinger so you'll never stress about missing another call.

The Jabra Engage 50 II MS Wired Stereo Headset packs a punch with its three top-notch microphones that work in unison to deliver clear speech and impressive background noise cancellation. It also features speech-to-text functionality, providing accurate call transcriptions. 

Designed for maximum comfort during long calls, the Engage 50 II headset is the perfect accessory for customer service professionals. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, allowing you to stay focused on your customers, even during extended conversations.

Jabra put the Engage 50 II through rigorous testing, examining everything from the durability of its boom arm rotation to its impact resistance. As a result, this headset is one tough cookie that can handle anything a day in a contact centre can throw at it. With its sturdy build and resilience, it is built to last.

Stay connected and never miss an important call with the Engage 50 II headset's adjustable and audible ringer. Even when you're away from your desk or taking a quick break, you'll hear the alert, allowing you to quickly return to your work and attend to your customers' needs.

With BalancedVoice™, the Jabra headset provides a superior audio experience that helps you focus on your customers and achieve better outcomes. BalancedVoice™ is designed to enhance every conversation. Using dynamic range compression, it amplifies the soft parts of your customer's voice while reducing the loud parts, resulting in better-balanced conversations that prevent call fatigue and improve productivity.

With the Jabra Engage 50 II MS Wired Stereo Headset, it’s easier to connect with your customers, as the headset is fully compatible and certified for Microsoft Teams, making for seamless customer interactions across the board. 

 

 

Specification

 

 

Category	Details
Box Contents	Headset, carry pouch, warranty and warning leaflet
Packaging Dimensions	185mm x 249mm x 50mm (7.28in x 9.8in x 1.97in)
Main Unit Dimensions - Stereo	167mm x 54mm x 167mm (6.57in x 2.13in x 6.57in)
Main Unit Dimensions - Mono	167mm x 54mm x 160mm (6.6in x 2.13in x 6.3in)
Materials Used	Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
Headset Weight - Stereo	65g (2.3oz)
Headset Weight - Mono	45g (1.6oz)
Weight with Link - Stereo	152g (5.4oz)
Weight with Link - Mono	132g (4.7oz)
USB Cable Length (SKU Dependent)	1.2m, 1.6m, 2.4m (3.94ft, 5.2ft, 7.8ft)
Warranty	3 years
LED Features and Functions	Busylight, incoming call, Microsoft Teams notifications (SKU dependent)
Certifications and Compliance	Cisco, Unify, Microsoft Teams (variant dependent), Zoom, Google Meet, Amazon Chime, Works With Chromebook**
Audio	Speaker size: 20mm, max input power: 30 mW, bandwidth (music mode): 50Hz - 20000Hz, bandwidth (speak mode): 100Hz - 14000Hz, codecs supported: SBC
Microphone Type	3 x MEMS
Microphone Sensitivity	-26dBFS/Pa
Microphone Bandwidth	100Hz - 14000Hz
User Hearing Protection	Jabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA
Software & Apps	Compatible with Engage+, Jabra Direct, Jabra Xpress (Jabra Direct: Windows, Mac; Jabra Xpress: Windows only)
Fit & Comfort	On-ear headband
Connectivity	USB-C
On-Head Detection	Yes
Extended Info	Operating temperature: -10°C to 55°C (14°F to 131°F), storage temperature: -5°C to 55°C (23°F to 131°F)
Control Unit	SmartRinger: Yes, call controls: Yes, LED behavior: Busylight, incoming/active call, mute/hold call, Microsoft Teams notifications (SKU dependent), programmable (via SDK)
Main Unit Weight	68g (2.4oz)
Materials Used	Silicon rubber, TPU, PC & PC/ABS plastic, TPE, PP